Taconic Biosciences Introduces New eTACONIC® Customer Portal

A Smarter, More Powerful Way to Manage Your Taconic Projects

Taconic is excited to announce the launch of the new eTACONIC® Customer Portal, a modern platform designed to provide faster access to project information, enhanced visibility into your programs, and a more streamlined user experience.

Built on a new technology foundation, the portal replaces the previous eTACONIC® platform and enables ongoing innovation, improved functionality, and future expansion across additional areas of our services and portfolio. The new platform represents a significant investment in delivering greater transparency, efficiency, and value to our customers.

What Is the New eTACONIC® Portal?

The new eTACONIC® portal is your centralized destination for monitoring project activity, reviewing inventory and shipments, accessing project documentation, and staying informed about the latest updates related to your work with Taconic.

The platform has been redesigned to provide a more intuitive experience while introducing new capabilities that make it easier to find, organize, and download the information you need.

Key Features and Benefits

Dashboard Overview

The new landing page dashboard provides an at-a-glance summary of recent project activity and shipment information, helping you quickly access the information that matters most.

Project Visibility

Easily view project status updates, monitor progress, and stay informed about recent developments across your active programs.

Inventory and Shipment Tracking

Review project inventory and shipment details through enhanced filtering and search capabilities that make it easier to find relevant information.

Expanded Download Options

Access and download important project information, including project lists, project update history, shipment records, and other relevant documents and reports.

Personalized Views

Customize table layouts by rearranging columns to match your preferred workflow and reporting needs.

Getting Started

Customers will receive a Welcome Email from etaconic@taconic.com containing:

A login link
Your username
A temporary password
Instructions for first-time access

We encourage users to follow the instructions in the Welcome Email promptly to activate their account and begin exploring the new platform.

Need Assistance?

If you have questions about the new portal, encounter login issues, or need help accessing information, please contact your Taconic Project Manager or reach out to: ProjectManagement@taconic.com

Transition from the Previous eTACONIC® Platform

To ensure a smooth transition, the existing eTACONIC® platform will remain available while customers migrate to the new portal. Customers will be notified before the previous platform is retired.

Built for Continuous Improvement

The launch of the new eTACONIC® portal is only the beginning. The platform's modern architecture enables faster development of new features and functionality, allowing Taconic to continually enhance the customer experience based on evolving needs and feedback.

As additional capabilities become available, customers can expect ongoing improvements designed to increase visibility, efficiency, and collaboration.

Frequently Asked Questions

The previous eTACONIC® platform has been replaced by a new customer portal that provides enhanced functionality, improved usability, and a foundation for future enhancements. The previous platform will remain available during the transition period.

Customers can view project updates, inventory information, shipment details, project documents, reports, and other relevant project-related data.

Access details are sent via a Welcome Email from etaconic@taconic.com that includes login credentials and setup instructions. Please contact your Project Manager or email ProjectManagement@taconic.com if you did not receive the Welcome Email.

Please contact your Project Manager or email ProjectManagement@taconic.com if you require assistance.