| KPI | 3Q25 | 4Q25 | 1Q26 | 2Q26 | 2026 Ave |
|---|---|---|---|---|---|
| Animal Quality | 99.89% | 99.89% | 99.95% | 99.89% | 99.87% |
| Quality | 99.30% | 99.30% | 99.35% | 99.44% | 99.44% |
| Delivery | 99.56% | 99.59% | 99.47% | 99.68% | 99.52% |
Animal Quality
Animal Quality = # defective animals reported by customers / Total # animals shipped
Quality
Overall Quality = # quality events reported by customers (excluding animal quality & delivery) / Total # order fulfillments
Delivery
Delivery = # delivery issues reported by customers / Total # shipments
Taconic's Quality team is available to review Taconic's KPIs and account-specific customer feedback via quality review meetings.