Customer Service

Taconic Biosciences' experienced team can provide all the information you need to place and process your orders for our animal models and services. The team consists of Client Relationship Managers, Customer Service Representatives, and Subject Matter Experts with extended access to animal production personnel and board-certified veterinarians.

North American Customer Services:

Phone: +1 (518) 697-3915
Toll-free: 888-TACONIC +1 (888) 822-6642
Hours (Monday - Friday): 7 a.m. - 6 p.m. ET

European Customer Services:

Phone (Europe and Denmark): +45 70 23 04 05
Phone (Germany): +49 214 50 68 023
Hours (Monday - Friday): 7 a.m. - 5 p.m. CET

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