Surcharge Notification Letter

Dear Customer,

Taconic Biosciences is committed to providing the highest quality products and services to our customers. We know that customers have a choice, and we are grateful for your continued trust in the vital animal models and services Taconic provides for your studies.

These are unprecedented economic times with rising inflation, increasing labor, transportation and energy costs. Additionally, production costs have increased due to inflated feed source commodity prices. Collectively, these forces contribute to dramatic operating cost increases impacting our business. While Taconic has been innovative in our approach to managing our supply chain and following the most fuel-efficient routes, it is no longer possible for us to completely absorb these rising costs.

Effective July 1, 2022, Taconic will implement a 5% surcharge on new product orders and service invoices. This action eliminates and replaces the previously announced $10 per order fuel surcharge. This is an unfortunate but necessary step allowing Taconic to ensure reliable supply of the products and services you need to continue your valuable work. We are continually monitoring the economic situation and we remain hopeful that these economic forces will begin to abate in the near term.

Thank you for your business and for understanding as we navigate the global economic environment. Taconic remains committed to providing you with the exceptional quality, responsiveness, and service that you expect from us.

For questions, please contact Taconic Customer Service at  1-888-TACONIC (888-822-6642) in North America, +45 70 23 04 05 in Europe, or by email at info@taconic.com.

Sincerely,
Nancy J. Sandy
Chief Executive Officer
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