We have made documents easier to read based on customer feedback, and information is now more consistent across various documents:
Quotes for commercial animals will remain substantially similar to the current format, and the process for obtaining a quote and placing an order against a quote will not change. Quotes will now include taxes.
Sales Order Confirmations will have an updated format. See an example of the
new Sales Order Confirmation for a commercial order.
- Source location will not appear on the Sales Order Confirmation except for commercial orders which must source from a particular location (fees apply*). This information was removed because source location is subject to change as Taconic uses available inventory to fulfill orders most efficiently to reduce animal obsolescence (waste).
- Cancel by date will now appear for each animal line on orders, clearly informing you of the cancellation deadline.
For shipments from your Colony Management projects, the Sales Order Confirmation will show the project # in the
Item Description field rather than in the
Item Number field. See an example of the new format for a
Colony Management Sales Order Confirmation.
Shipping Confirmations will have an updated format. The Shipping Confirmation is the right place to find final TTC counts, source location and quantity breakdowns by age for each commercial order. Box numbers listed on Shipping Confirmations are intended to give an accurate box count, but do not represent the unique Box ID which is found only on the TTC label. See an example of the
new Shipping Confirmation. Shipping Confirmations will now be sent shortly after the animals ship from a Taconic site, so for nearly all shipments, customers will receive the Shipping Confirmation prior to delivery.
NOTE: When an order is fulfilled from two or more different source locations (sites/barriers), you may receive separate Shipping Confirmations for each source location.
The
Taconic Transit Cage (TTC) label has been completely redesigned. Information is grouped by user (customer, courier), and information on animal specifications for commercial orders is more clearly defined. See an example of the
new TTC label for a commercial order. For Colony Management shipments, the packing list will continue to provide detailed information about animal specifications; the TTC label will have information relevant to deliveries, but limited information on animal specs. See an example
new TTC label for a Colony Management shipment. When an order is fulfilled from two or more different source locations (sites/barriers), separate sets of labels are generated, each of which has a separate box count rather than a running box count across all labels.
- Box ID is a new field which represents a unique identifier for each box. Please use Box ID whenever reporting an issue with a particular TTC.
- Taconic Health Standard
- For commercial animals, the TTC label will now include the health standard designation, replacing the separate health standard stickers.
- For Colony Management shipments, the health standard sticker will continue to be used until further notice. Some Colony Management shipments do not have a Taconic health standard, so this section will be blank for those shipments.
- Source location is formatted differently. Please refer to both the Source and Room fields on the label to determine full source location information. For Colony Management shipments, refer to the packing list for full source location details.
(used with all Colony Management and some commercial shipments) have been updated. See an example of a
typical Colony Management packing list.
Observe that the following fields on the packing list will not be populated immediately following go live for the new system, but this information remains available on other documents such as the Sales Order Confirmation and TTC label:
- Bill to
- Ship to
- Receiving Contact
- Purchase Order Number
Health reports will no longer be physically sent with any shipments unless required by customs authorities. The Taconic health standard provides clear information about which organisms are excluded/tolerated in a particular source location, and individual health reports are available for viewing on the website.
Delivery receipts have been reformatted. See an example of the
new delivery receipt. When an order is fulfilled from two or more different source locations (sites/barriers), separate sets of delivery receipts are generated, each of which has a separate box count rather than a running.
Invoices and
credit memos have been significantly streamlined. For Custom Model Generation Solutions this should allow customers to match billing items more easily to items in the Statement of Work. Invoices for Colony Management have been updated to a new layout but the overall content on the invoice remains unchanged. See examples of the new
credit memo and
commercial invoice.
* Taconic will select animals from a production location based on availability and to best utilize the animals produced. Location-specific requests result in
less efficient use of available inventory and thus greater animal obsolescence (waste) and increased production costs. Taconic is committed to the 3Rs, and we encourage customers to allow Taconic to select the source location of requested animals
in order to reduce animal obsolescence. Location-specific sourcing requests will be assessed a fee of $3/€3 per animal.
Shipping Confirmations